Last Updated: 22 June 2026
Welcome to Zantics.shop.
Your privacy is important to us. This Privacy Policy explains how Zantics.shop collects, uses, stores, and protects your personal information when you visit our website, place an order, or purchase our products.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Zantics.shop is an online fragrance and perfume store offering customers a range of fragrances and related products through our website.
For any privacy-related questions, you can contact us using the details below:
Website: https://zantics.shop
Email: [Insert your official customer support email]
2. Information We Collect
When you browse our website, create an account, or place an order, we may collect the following types of information.
Personal Information
- Full name
- Email address
- Phone number
- Delivery and billing addresses
- Order and purchase history
- Account information, where applicable
Payment Information
Payments made through Zantics.shop may be processed by third-party payment service providers. We do not store full payment card details on our servers unless expressly stated otherwise.
Payment providers may collect and process information necessary to authorize and complete transactions in accordance with their own privacy policies and security practices.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device and operating system information
- Website activity and browsing behaviour
- Cookies and similar tracking technologies
- Referring websites and general usage statistics
3. How We Use Your Information
We may use your personal information to:
- Process, confirm, and deliver your orders
- Manage customer accounts and purchase records
- Communicate order confirmations, delivery updates, and other transaction-related information
- Respond to customer enquiries and provide support
- Process payments and help prevent fraudulent transactions
- Improve our website, products, and shopping experience
- Maintain business, accounting, and transaction records
- Comply with applicable legal and regulatory obligations
- Send promotional offers, product announcements, and marketing communications where permitted by law and, where required, with your consent
You may opt out of marketing communications at any time using the unsubscribe option provided or by contacting us.
4. Sharing of Information
Zantics.shop does not sell your personal information to third parties.
We may share relevant information with trusted service providers where necessary to operate our business and fulfill your orders, including:
- Payment processors and payment gateways
- Courier and delivery service providers
- Website hosting and technical service providers
- Website analytics and performance services
- Marketing and communication platforms
- Professional advisers or authorities where disclosure is required by law
We aim to share only the information reasonably necessary for the relevant purpose. Third-party service providers may process your information in accordance with their own obligations and applicable privacy laws.
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that the transfer complies with applicable data protection requirements.
5. Cookies and Tracking Technologies
Zantics.shop may use cookies and similar technologies to:
- Ensure that essential website features function correctly
- Remember shopping cart contents and preferences
- Improve website performance and usability
- Understand how visitors interact with our website
- Support advertising and marketing activities, where applicable
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect shopping cart functionality, account access, checkout, or other website features.
Where required by applicable law, we will seek consent for non-essential cookies and tracking technologies.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, secure connections, and the use of reputable third-party service providers.
However, no method of electronic transmission or online storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
Zantics.shop aims to handle personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction or updating of inaccurate information
- Request deletion or destruction of personal information where legally permissible
- Object to certain forms of processing
- Withdraw consent where processing is based on consent
- Object to direct marketing communications
- Lodge a complaint with the relevant regulatory authority
Certain information may need to be retained to comply with legal, accounting, tax, fraud prevention, or other legitimate obligations.
To exercise your rights, please contact us using the details provided in this policy.
8. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services, including payment gateways and delivery providers.
Zantics.shop is not responsible for the privacy policies, security practices, or content of independent third-party websites. We encourage you to review their privacy policies before submitting personal information to them.
9. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Processing and fulfilling customer orders
- Maintaining customer and transaction records
- Meeting legal, accounting, and tax obligations
- Preventing and investigating fraud
- Resolving complaints and disputes
- Enforcing applicable agreements
When personal information is no longer required and no legal obligation requires its retention, we will take reasonable steps to delete, destroy, or de-identify it.
10. Children’s Privacy
Zantics.shop is not intended to knowingly collect personal information from children where doing so would be unlawful. If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to address the situation in accordance with applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable laws.
Any updates will be published on this page together with a revised “Last Updated” date. We encourage customers to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy, how your personal information is handled, or how to exercise your privacy rights, please contact us:
Zantics.shop
Website: https://zantics.shop